The Government have issued guidance for buyers and sellers. They can be downloaded from the following links.
HOW TO SELL: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/801076/6.5492_-_MHCLG_-_How_to_Sell_Guide_WEB.PDF
HOW TO BUY: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/801075/6.5492_-_MHCLG_-_How_to_Buy_Guide_WEB.PDF
Each guide provides homeowners and prospective homeowners with an overview of the process including the important steps to purchasing or selling a property, which organisations can help and where to go for further information.
These guides will be a very helpful source of information to consumers in understanding the house-buying and selling process. Arming consumers with the right sorts of questions to ask you will make them much more informed and the process easier in the longer term.