British Property Award

 

Castles – Award Winning Independent Estate Agents on the Hampshire Surrey border.

When it comes to selling or buying property, you need to choose a team of estate agents that are there for you every step of the way. Our branches are located in Farnham, Surrey and Aldershot Hampshire. Castles, is a family run, independent estate agent, the Aldershot branch was recently awarded the Gold Award at the British Property Awards putting us among the best in the country.

To get the award, our team had to display a high-level of customer satisfaction and a commitment to helping our customers through the whole process. The award was an invaluable opportunity for us to compare the service we provide against the service provided by our, local, regional and national competition. Agents who go the extra mile and provide outstanding levels of service are rewarded with the accolade which acts as a beacon to highlight these attributes.  Our team of estate agents in Aldershot have now been placed into the national awards, which will allow us to see where we stand against competition across the United Kingdom.

The British Property awards mystery shops every estate agent against as set of 25 criteria to obtain a balanced overview of the service levels. The British Property Awards said “If an agent has been attributed with one of our awards, it is simply down to fantastic customer service levels that they have demonstrated over a prolonged period of time”.

Far from letting this define our service, we’re always looking for ways to improve it. Our estate agents have now been recognised for their willingness to go the extra mile to provide the help and guidance needed when buying or selling property.

Established for 25 years in the Hampshire Surrey borders we’re dedicated to providing a customer service like no other. Whether you’re new to the property market or you’re an experienced seller or landlord that needs to devolve some responsibilities to our team, we can help you.

To find out more about our service, get in touch with us today.